Privacy Policy

This policy is based on the current MosqueMe website implementation. It applies to the public website pages and the website contact form.

If MosqueMe launches a mobile app or adds new website features such as analytics, marketing tooling, uploads, or additional account systems, this policy will need to be updated before those new data flows go live.

This policy currently applies to the website pages and forms available on MosqueMe's public site.

• The main website and marketing pages.
• The contact form used to send enquiries to MosqueMe.

We collect personal data when you submit the contact form. No other part of the website collects personal data.

We use personal data to:

• Receive and review website enquiries.
• Respond to contact requests.
• Keep basic operational records about incoming submissions.
• Operate, troubleshoot, and secure the website and its supporting services.

We do not use submitted data for behavioural advertising, newsletter campaigns, third-party analytics profiling, cross-site tracking, or training third-party AI systems.

This website does not use analytics cookies, advertising cookies, tracking pixels, or cross-site behavioural tracking.

If this changes in future, we will update this policy and implement any required consent mechanisms.

For UK GDPR and EU GDPR purposes, the current website processing most naturally fits these lawful bases:

• Steps taken at your request before entering into a contract, where you contact us so we can review and respond.
• Legitimate interests, where we need to operate the website, keep reasonable records of enquiries, prevent abuse, and secure the service.
• Legal obligation, where we need to retain or disclose information to comply with applicable law.

If optional marketing, non-essential analytics, or sensitive features are added later, the lawful basis analysis should be reviewed again for those specific flows.

We keep data only for as long as it is reasonably necessary:

• Contact form submissions: normally no longer than 12 months after the last substantive contact, unless a longer period is needed for legal or dispute reasons.
• Logs and technical records: only for as long as reasonably necessary for troubleshooting, security, and operational continuity.

Because the website uses third-party hosting infrastructure, personal data may be processed outside the United Kingdom or the European Economic Area depending on service configuration and provider operations.

Where restricted international transfers take place, we will use appropriate safeguards such as adequacy decisions, standard contractual clauses, the UK International Data Transfer Addendum, or another lawful transfer mechanism recognised by applicable law.

The website uses server-side handling for the contact form. Appropriate protection of personal data also depends on deployment and operational controls, including HTTPS in production, access control to logs, secret management, and limited internal access to submitted data.

No internet-connected service can guarantee absolute security.

Depending on applicable law, you may have the right to:

• Be informed about how your personal data is used.
• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Request restriction of processing.
• Object to processing based on legitimate interests.
• Request portability where applicable.
• Lodge a complaint with a supervisory authority.

To exercise a privacy right, email support@mosqueme.com. We may need to verify your identity before acting on a request.

The current website is a product and onboarding site for mosques and community users. It is not designed to intentionally collect personal data from children under 13.

If we become aware that personal data from a child has been submitted in a way that requires deletion or parental involvement under applicable law, we will take appropriate action.

This page will need to be updated whenever:

• New features or forms are added to the website.
• The website adds analytics, cookies, or marketing tooling.
• A mobile app is launched and the public privacy notice is expanded.

If you are in the UK, you also have the right to complain to the Information Commissioner's Office at ico.org.uk.

If you are in the EEA, you may also complain to your local data protection supervisory authority.